Intelligence Unit

The Intelligence Unit is responsible for conducting background investigations on all Lottery applicants, four-year updates for Lottery employees including OPS, all contractual/service employees, vendor contractors and retailers who have criminal records. The Unit also conducts background investigations on all major procurement vendors including sponsorship vendors with contracts over $25,000 and is responsible for quality control of the lost/stolen ticket reports along with the online verification and online ticket stock. Other duties encompass providing analytical support for agents.

Roles and Responsibilities

The Florida Lottery Intelligence Unit is responsible for conducting the following activities:

• Background investigations on all Lottery/Non-Lottery applicants and vendors and retailers
• Background Intelligence Records maintenance
• Customer service
• Ticket stock verification
• Photo ID badging
• Stolen ticket review
• Provide analytical assistance for integrity investigations, administrative investigations and criminal investigations
• Maintain Internal Electronic Record Database
• Assist retailers with applicant criminal histories in compliance with Florida law
• Livescan Fingerprinting
• Assist special agents in the performance of their investigations
• Assist the Office of Inspector General investigating complaints by players and citizens

For more information on the Intelligence Unit, please contact the office of Intelligence and Backgrounds at (850) 487-7730.