Division of Security

The Florida Lottery Division of Security is an accredited, fully authorized law enforcement agency that protects the integrity of the Florida Lottery and ensures the statutory responsibilities in Chapter 24, Florida Statutes are upheld while focusing on a commitment to honesty, accountability and service first. The Division of Security is responsible for preparing, protecting, preventing, and responding to administrative and operational calls-for-service, fraud, other nefarious activity, and/or complaints that may jeopardize the integrity of the Florida Lottery.

The Division of Security provides services to include:

• Administrative
• Background Investigations
• Criminal Investigations
• Draw Management
• Emergency Management
• Facilities Security
• Forensic Laboratory
• Intelligence Services
• Safety Services

Staff members are available 24 hours a day, seven days a week for assistance by calling (850) 487-7730 or (850) 487-7752.

Vision

To be recognized as the premier lottery security division in the nation by providing a comprehensive range of services to meet the law enforcement, investigative and security needs of the Florida Lottery and the citizens of the State of Florida.

Mission

To ensure the security and integrity of the operation of the Florida Lottery.

Lottery Scams

Every day, criminals find new ways to scam victims out of money. Floridians have fallen prey to con artists claiming to be Florida Lottery winners who are unable to collect their prize. Most often, the con artists offer to "sell" the winning ticket to the victim, or ask their victim to collect the money for them. When the victim agrees, they are asked for money or other valuables as a "deposit." Once the con artists have the victim's money, they disappear.

The Florida Lottery offers these helpful tips to avoid being scammed:

• NEVER redeem a Florida Lottery ticket for someone you don't know.
• NEVER give your credit card numbers over the phone to anyone promising Florida Lottery cash prizes or memberships.
• NEVER accept a collect phone call from someone claiming to be a Florida Lottery official.
• NEVER respond to a letter or phone call from someone who offers you a guarantee of winning a prize. The Florida Lottery does not guarantee you a prize, only a chance of winning if you buy a legal ticket.
• ONLY participate in a "lottery pool" with people you trust. If you have questions about "lottery clubs," please call the Florida Lottery Division of Security at (850) 487-7730.
• ONLY buy Florida Lottery tickets from authorized retailers.